Frequently Asked Questions

We are happy that you would like to discover more about our gourmet gelato! 

Please,  fill the form by clicking the long rectangular button located at the bottom of the home page below our clients list.

Many of our flavors are made with fresh fruit but we also have many others prepared with fresh milk, using different nuts that may contain gluten and a presence of other kind of allergens.

Although we comply and follow a rigid anti - cross contamination operation protocol we can't guarantee that our flavors are completely free from allergens like: egg, peanuts, milk, gluten, soy and more.

For highly allergic individuals that may suffer severe reactions  we warmly suggest to don't consume any gelato.

All our gelato catering packages includes basic travel and set up fee for Melbourne's metropolitan area, if you are located out of it, get in touch with us for a personalized quotation.

For cancellations received 60 days before the event, we refund the deposit with a cancellation fee of $100 but if you rebook the service for another date, the fee wont apply.

Don't worry as all our gelato carts are capable to hold the right serving temperature for many hours allowing you to organize your event absolutely anywhere and at anytime!

Yes, we can confirm your booking and therefore lock the date only when we have received 35% of the total gelato package price.

Yes it's true,

but as ambassador of the Italian gelato in Australia I can guarantee that our gourmet gelato is made with premium ingredients and the costs related to this products are different from standard ingredients used in ice cream.

We don't take "short cuts" to maximize our profit and we can't compromise the high Italian standards  followed daily to guarantee for your guests  a superior gourmet experience. 

But we have a good news as starting from this year we have introduced our gelato CUBE, a more affordable versatile gelato format  ideal for small parties and events with limited budgets.

We generally arrive on site 1 hour before the desired serving time as we take meticulous care at the setup process which is essential to cover all major and minor details for a better personalized  experience.

Preferably yes as we generally get fully booked pretty fast, especially in Spring and Summer season. By filling the booking form in the home page or sending a  message, we can immediate confirm if we are available and once received the deposit. we'll lock the date for you. 

We are more than happy to assist you in choosing the right gourmet flavor experience for your valued guests and at the same time extremely excited to organize a free tasting to guide you in the right direction!